Privacy Policy

This Privacy Policy explains how SCR66 collects, uses, discloses, and protects your personal information when you access or use the SCR66 website and related services in Australia. By using SCR66, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information in accordance with it.

This policy also explains your rights under Australian privacy legislation, including the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), as well as how we address relevant obligations under the General Data Protection Regulation (GDPR) where applicable to individuals in the European Economic Area or other jurisdictions. Where conflicts arise between Australian law and GDPR‑based requirements, we apply the higher standard to protect your privacy.


1. What personal information we collect

For the purposes of this Privacy Policy, “personal information” means any information or an opinion about an identified individual or an individual who is reasonably identifiable, such as your name, contact details, date of birth, government‑issued identification data, and other data that can be linked to you.

We may collect the following categories of personal information:

  • Identity and contact details: Name, email address, physical address, phone number, username, and any other identifiers you provide when registering or using our services.
  • Account and financial information: Account credentials (username, password, security questions), payment details (credit/debit card numbers, bank account details where applicable), transaction history, and records of deposits or withdrawals.
  • Device and technical data: IP address, device type, operating system, browser type, browser language, cookies and similar tracking technologies, and other information automatically collected when you access our website or services.
  • Usage and behavioural data: Pages or features you access, time spent on the platform, gaming activity (game types, bets, outcomes), and any patterns or preferences inferred from your interactions.
  • Location information: Approximate location data derived from your IP address or device settings, used strictly for compliance with Australian gambling‑control and responsible‑gambling requirements.
  • Verification and identity documents: Where required for anti‑money‑laundering (AML), know‑your‑customer (KYC), or age‑verification purposes, we may collect copies of government‑issued identification documents, proof of address documentation, and other supporting materials.
  • Sensitive information: In limited circumstances, we may collect or infer sensitive information, such as health‑related self‑disclosures made in the context of responsible‑gambling or self‑exclusion tools. Any such data is handled with heightened safeguards and only as required or permitted by law.

We collect information directly from you (for example, when you complete registration, contact support, or submit verification documents) and automatically via your use of our website and services.


2. How and why we use your personal information

We use your personal information for the following primary purposes:

  • Account management and authentication: To create, maintain, and secure your account, verify your identity, prevent unauthorised access, and manage account recovery or password‑reset processes.
  • Providing and operating services: To deliver the SCR66 platform to you, process deposits and withdrawals, execute bets or transactions, and ensure that games and features function correctly.
  • Compliance, security, and fraud prevention: To comply with Australian and international laws and regulatory requirements, detect and prevent fraud, money‑laundering, and other unlawful activities, and investigate suspicious conduct or breaches of our terms.
  • Marketing and communications: To send you service‑related messages, promotional offers, and newsletters (where you have consented), and to analyse how you interact with our services to improve content and user experience.
  • Responsible gambling and customer care: To support responsible‑gambling tools (such as deposit limits, loss limits, self‑exclusion, and cooling‑off periods), respond to your support requests, and provide personalised assistance when you contact our support team at support@scr66‑australia.com.
  • Analytics and improvement: To aggregate and analyse usage data in order to improve our website, services, and product offerings, and to personalise your experience where appropriate and lawful.

Personal information will be used only in ways that are reasonably necessary for these purposes or otherwise consistent with the APPs and applicable privacy laws. Where required by law or regulation, or where we rely on your consent, we will obtain appropriate permission before using your information in new ways.


3. Legal bases for processing under GDPR and Australian law

Under Australian privacy law, including the APPs, we may process your personal information where it is reasonably necessary for our functions or activities, with your consent, or where required or authorised by law.

For individuals in jurisdictions covered by the GDPR, our lawful bases for processing may include:

  • Performance of a contract: Where processing is necessary to provide the services you have requested, such as account registration, deposit processing, or transaction settlement.
  • Compliance with legal obligations: Where processing is required to comply with Australian and other applicable laws, including AML/KYC requirements, gambling‑control regulations, and data‑retention obligations.
  • Legitimate interests: Where it is necessary for our legitimate interests in operating a secure and compliant online‑gaming platform, preventing fraud, and improving services, provided that your rights and interests do not override those interests.
  • Consent: Where you have expressly consented to specific processing activities (for example, marketing communications or certain profiling activities), we process your data on that basis until you withdraw consent.

You may exercise your rights under GDPR or Australian law to object to certain processing based on legitimate interests, or to withdraw consent where that is the lawful basis. Details on how to exercise those rights are set out later in this Privacy Policy.


4. Disclosure and sharing of personal information

We do not sell your personal information. However, we may disclose your personal information in the following circumstances:

  • With service providers and contractors: To third‑party processors who assist us with hosting, payment processing, identity‑verification, fraud‑detection, marketing, analytics, and other technical or operational services. These providers are bound by contractual obligations to protect your data and may only use it as directed by us.
  • With regulatory and law‑enforcement authorities: Where required by Australian law, court order, or other legally binding requirement, or where necessary to assist investigations into fraud, crime, or other unlawful activity.
  • With gambling‑control and responsible‑gambling bodies: In limited circumstances, we may share information with Australian gambling‑control authorities or reputable responsible‑gambling organisations where this is required or permitted by law and consistent with your privacy rights.
  • In connection with business transfers: If SCR66 is involved in a merger, acquisition, reorganisation, or sale of assets, your personal information may be transferred as part of that transaction, subject to appropriate safeguards.

We seek to ensure that any third party receiving your information applies security and data‑protection standards consistent with this Privacy Policy and applicable laws.


5. International data transfers

We may transfer your personal information to countries outside Australia, including jurisdictions that host parts of our ICT infrastructure or service‑provider ecosystems. Where such transfers occur, we take reasonable steps to ensure an adequate level of protection, including:

  • Using contractual safeguards such as standard contractual clauses approved by relevant authorities.
  • Ensuring that recipients comply with obligations equivalent in effect to those under Australian privacy law and, where applicable, GDPR.
  • Limiting data transfers to entities that have implemented appropriate technical and organisational security measures.

You may request further information about the countries where your data is processed by contacting our support team at support@scr66‑australia.com.


6. Data retention

We retain your personal information only for as long as reasonably necessary to:

  • Fulfil the purposes outlined in this Privacy Policy.
  • Comply with legal, regulatory, tax, or accounting obligations.
  • Support responsible‑gambling and dispute‑resolution processes.

After that period, we will securely delete or irreversibly anonymise your personal information, unless retention is required or authorised by law. Specific retention periods may vary depending on the category of data and the applicable legal or regulatory regime.


7. Cookies and tracking technologies

We may use cookies, web beacons, and similar technologies to collect technical and usage data automatically. These technologies help us:

  • Remember your preferences and login state.
  • Analyse traffic and usage patterns.
  • Personalise content and advertisements where appropriate and lawful.

Where required by law, we will obtain your consent before deploying non‑essential cookies or similar tracking technologies. You can manage your cookie preferences through your browser settings or any in‑site consent manager, but doing so may affect some features of our services.


8. Your privacy rights and choices

Under Australian privacy law and GDPR‑based provisions, you may have the following rights, subject to applicable limitations and exemptions:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion or erasure: In certain circumstances, request deletion or erasure of your personal information.
  • Restriction or objection: Object to or request restriction of certain types of processing, including processing based on legitimate interests or direct marketing.
  • Data portability: Receive your personal information in a structured, commonly used, and machine‑readable format, where applicable.

To exercise any of these rights or to withdraw consent, please contact us at support@scr66‑australia.com. We will respond to your request within the timeframes required by law, and may ask for additional information to verify your identity before taking action.


9. Security and data protection

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Such measures may include:

  • Encryption of sensitive data both in transit and at rest.
  • Secure authentication mechanisms and access‑control policies.
  • Regular security testing, vulnerability assessments, and monitoring.
  • Staff training on data‑protection and privacy‑handling procedures.

Despite these measures, no system can guarantee absolute security. If a data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable legal requirements.


10. Children and age restrictions

SCR66 is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under the age of 18, we will take steps to delete that information promptly.


11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal or regulatory requirements, or technological developments. When material changes are made, we will publish the updated policy on our website and indicate the effective date. Your continued use of SCR66 after those changes constitutes your acceptance of the revised Privacy Policy.


12. Contact and complaints

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or wish to lodge a complaint about how we handle your personal information, please contact us via email at support@scr66‑australia.com.

If you believe your privacy rights have been breached and you are not satisfied with our handling of your complaint, you may also contact the Office of the Australian Information Commissioner (OAIC) or, where applicable, the relevant supervisory authority under GDPR.


This Privacy Policy is designed to comply with Australian privacy standards and incorporates principles consistent with GDPR‑based protections where relevant. It forms part of our wider commitment to responsible gambling and data‑protection best practice.

🎲

SCR66 Casino

Welcome Bonus

Claim Bonus at SCR66 →
SCR66 responsible gaming